We help organisations to communicate effectively with speakers of other languages.
When we communicate with people who speak English as a second language, we need to develop strategies for speaking and writing. These strategies must take into account the language needs of the other person.
What we do:
Open Training Events
Lowering Language Barriers
One day training events where participants will:
• Increase understanding of the communication needs of speakers of different languages.
• Receive feedback on their communication style.
• Learn techniques for effective communication.
Course Fee: £155 including lunch and course booklet
charity/voluntary: £130
Bespoke Training
In house training tailor-made to improve your staff’s ability to deal with language barriers. For example, input into existing training or half-day training events.
Research, consultation & resources
• Research on how to meet the language needs of your clients.
• Develop strategies for improving communication with diverse communities.
• Advice on how to make all channels of communication, including written, accessible to speakers of other languages.
• Carry out research on how to meet the language needs of your clients.
• Produce and advise on resources to support your staff in communicating.
• Develop strategies for improving communication with diverse communities.
• Advice on how to make all channels of communication, including written, accessible to speakers of other languages.
Please contact us for details of fees