We help organisations to communicate effectively with speakers of other languages.
When we communicate with people who speak English as a second language, we need to develop strategies for speaking, active listening and writing Plain English. These strategies must take into account the language needs of the other person.
Open Training Event 1
Monday 7 June 2010 - Beaumont House, Leicester
Lowering Language Barriers is a one-day training course for public and charity sector staff who need to communicate with speakers of English as an additional language.
Cost: £155/£130 inc (charity/voluntary sector)
The training will give you an understanding of the challenge of communicating for diversity. It gives feedback on your personal communication styles, and techniques you can use to engage effectively with people with limited English. It has relevance for you if you work with the elderly or people with low-level literacy, but is particularly relevant for people delivering services to ethnically diverse groups.
Training Day Information (PDF file)
"Has opened my eyes to lots of valuable information and how it can be practically applied."
More testimonials
Open Training Event 2
Wednesday 21 July 2010 - St Saviour's House, London Bridge
Lowering Language Barriers is a one-day training course for public and charity sector staff who need to communicate with speakers of English as an additional language.
Cost: £155/£130 inc (charity/voluntary sector)
Training Day Information (PDF file)
"This was one of the few courses that delivered what it promised."
More testimonials
What we do:
Open Training Events
Lowering Language Barriers
One day training events where participants will:
• Increase understanding of the communication needs of speakers of different languages.
• Receive feedback on their communication style.
• Learn techniques for effective communication.
Course Fee: £155 including lunch and course booklet
charity/voluntary: £130
See the boxes on the right for details of our forthcoming Open Training Events →
Bespoke Training
In- House Training
Tailor-made training to reduce language barriers and improve intercultural communication in your organisation.
• Half day - £600
• Full day - £900
How to write Plain English – how to make your website, publications and correspondence more accessible.
Stress Management
Research, consultation & resources
• Research on how to meet the language needs of your clients.
• Develop strategies for improving communication with diverse communities.
• Advice on how to make all channels of communication, including written, accessible to speakers of other languages.
• Carry out research on how to meet the language needs of your clients.
• Produce and advise on resources to support your staff in communicating.
• Develop strategies for improving communication with diverse communities.
• Advice on how to make all channels of communication, including written, accessible to speakers of other languages.
Please contact us for details of fees