We are experts in training people who work with the general public.
We deliver training in how to adapt your speaking and writing when you communicate with diverse groups – especially people with English as an Additional Language or low-level literacy.
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Open Training Event
Lowering Language Barriers: Leeds
How to communicate and engage with clients from diverse backgrounds.
Leeds
23 May 2012
Venue: The Leeds Club, 3, Albion Place, Leeds, LS1 6JL
Cost: £155/£130 inc (charity/vol.sector)
The course will benefit anyone who works with diverse groups especially people who speak English as an additional language.
The Lowering Language Barriers course will increase participants' effectiveness at work, improve their relationships with speakers of other languages and make your service more accessible to people with communication needs.
Download Booking form
Open Training Event
Lowering Language Barriers
How to communicate and engage with clients from diverse backgrounds.
Manchester
24th May 2012
Venue: Luther King House, Brighton Grove, Rusholme, Manchester M14 5JP
Cost: £155/£130 inc (charity/vol.sector)
The course will benefit anyone who works with diverse groups especially people who speak English as an additional language.
The Lowering Language Barriers course will increase participants' effectiveness at work, improve their relationships with speakers of other languages and make your service more accessible to people with communication needs.
Download Booking form
What we do:
Lowering Language Barriers
One day training events where participants will:
• Increase understanding of different language needs especially speakers of other languages.
• Learn practical techniques for effective communication.
• Receive feedback on their communication style.
Course Fee: £155 including lunch and course booklet
charity/voluntary: £130
See the boxes on the right for details of our forthcoming Open Training Events →
In-house Training
Tailor-made courses to meet the needs of your organisation.
The training will:
• Make staff more effective in their communication.
• Improve your customer service.
• Make your services more accessible.
• Reduce the need for interpreters and translations.
Fees: Half day - £600 / Full day - £900
Resources
We produce and advise on resources to support staff in communicating – eg. Flash cards, glossaries and picture boards to explain a process.
Consultation
Our expertise in lowering language barriers and plain English helps organisations ensure that their leaflets, websites and newsletters have the most impact.
Please contact us for details of fees