About Chalmers & Byrne
Clare Chalmers
Clare designs and delivers the training, consultation and research. She has over 20 years experience in training and has expertise in intercultural communication. Clare is trained in NLP Core Skills and ensures that the training has impact by fully involving the participants and increasing their skills as reflective practitioners.
Clare is also a trained ESOL lecturer and English teacher, and serves on a Fostering Panel. She has an MA in Education (Applied Linguistics) and has researched the communication needs of Polish residential care workers and young unaccompanied asylum seekers. She is a member of the Institute for Learning.
Previously, Clare worked for Guy’s and St Thomas’ Healthcare Trust, the Foreign Office and the United Nations AIS. Her understanding of multi-lingual communication was enhanced by living and working in Asia and South America (where she spoke Spanish as a second language).
Katy Byrne
Katy is our events organiser and researcher. She is a published author on education and is governor at a London school. She previously worked as a researcher and producer for television documentaries.
Katy also has experience of speaking Spanish as an additional language when she lived in Spain.
Mission and Values
We believe that effective communication is vital to understanding between diverse language groups, good working practice and making services accessible.
When we communicate with people who speak English as a second language, we need to develop strategies for speaking and writing. These strategies must take into account the language needs of the other person.
When we understand more about our own use of language - and about the needs of others - our communication and relationships become more inclusive and productive.
Chalmers and Byrne Training supports organisations and individuals in developing strategies for more effective communication.
We offer practical, flexible and cost effective training which is based on years of experience in the field of language, research and training.